:root {
  --support-ink: #14202b;
  --support-muted: #687582;
  --support-line: #dce3e8;
  --support-soft: #f3f6f8;
  --support-canvas: #e9eef1;
  --support-panel: #ffffff;
  --support-dark: #111820;
  --support-dark-2: #1b252e;
  --support-red: #ed1c24;
  --support-red-dark: #c9151c;
  --support-yellow: #fff000;
  --support-green: #1c8a55;
  --support-blue: #315caa;
  --support-warning: #a46200;
  --support-radius: 8px;
  --support-header-height: 68px;
  color-scheme: light;
}

* {
  box-sizing: border-box;
}

.wm-support [hidden] {
  display: none !important;
}

html,
body {
  min-height: 100%;
  margin: 0;
}

body.wm-support {
  background: var(--support-canvas);
  color: var(--support-ink);
  font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  font-size: 15px;
  line-height: 1.5;
  letter-spacing: 0;
}

button,
input,
textarea,
select {
  color: inherit;
  font: inherit;
  letter-spacing: 0;
}

button,
a {
  -webkit-tap-highlight-color: transparent;
}

button {
  cursor: pointer;
}

button:disabled,
input:disabled,
textarea:disabled,
select:disabled {
  cursor: not-allowed;
  opacity: 0.58;
}

a {
  color: inherit;
}

svg {
  display: block;
}

.support-auth-page,
.support-preferences-page {
  background: var(--support-dark);
}

.support-auth-layout {
  display: grid;
  min-height: 100vh;
  place-items: center;
  padding: 28px 16px;
}

.support-auth-panel {
  width: min(100%, 460px);
  padding: 32px;
  border: 1px solid #31404b;
  border-top: 5px solid var(--support-red);
  border-radius: var(--support-radius);
  background: var(--support-panel);
}

.support-preference-panel {
  width: min(100%, 560px);
}

.support-brand {
  display: inline-flex;
  align-items: center;
  gap: 11px;
  color: inherit;
  font-weight: 800;
  text-decoration: none;
}

.support-brand img {
  display: block;
  width: 42px;
  height: 42px;
  object-fit: contain;
}

.support-brand--auth {
  margin-bottom: 34px;
  font-size: 17px;
}

.support-brand--auth img {
  width: 50px;
  height: 50px;
}

.support-auth-heading {
  margin-bottom: 26px;
}

.support-eyebrow,
.support-step-count {
  display: block;
  margin-bottom: 8px;
  color: var(--support-red);
  font-size: 12px;
  font-weight: 800;
  text-transform: uppercase;
}

.support-step-count {
  margin-top: 24px;
}

.support-auth-heading h1,
.support-preference-panel h1 {
  margin: 0 0 10px;
  font-size: 30px;
  line-height: 1.18;
}

.support-auth-heading p,
.support-muted {
  margin: 0;
  color: var(--support-muted);
}

.support-button {
  display: inline-flex;
  min-height: 44px;
  align-items: center;
  justify-content: center;
  gap: 9px;
  padding: 10px 16px;
  border: 1px solid transparent;
  border-radius: 6px;
  background: #e6eaed;
  color: var(--support-ink);
  font-weight: 750;
  text-decoration: none;
  transition: background-color 140ms ease, border-color 140ms ease, color 140ms ease;
}

.support-button svg {
  width: 18px;
  height: 18px;
}

.support-button:hover {
  background: #dce2e6;
}

.support-button:focus-visible,
.support-icon-button:focus-visible,
.support-nav-button:focus-visible,
.support-account-button:focus-visible,
.support-ticket-card:focus-visible,
.support-create-card:focus-visible,
.support-composer textarea:focus-visible,
.support-field input:focus-visible,
.support-field textarea:focus-visible,
.support-field select:focus-visible {
  outline: 3px solid rgba(49, 92, 170, 0.27);
  outline-offset: 2px;
}

.support-button--wide {
  width: 100%;
}

.support-button--primary {
  background: var(--support-red);
  color: #fff;
}

.support-button--primary:hover {
  background: var(--support-red-dark);
}

.support-button--discord {
  width: 100%;
  background: #5865f2;
  color: #fff;
}

.support-button--discord:hover {
  background: #4752c4;
}

.support-button--plain {
  margin-top: 10px;
  border-color: var(--support-line);
  background: transparent;
}

.support-button--plain:hover {
  background: var(--support-soft);
}

.support-button--secondary {
  border-color: #cfd8df;
  background: #fff;
}

.support-button--secondary:hover {
  background: var(--support-soft);
}

.support-button--danger,
.support-button--danger-outline:hover {
  background: var(--support-red);
  color: #fff;
}

.support-button--danger:hover {
  background: var(--support-red-dark);
}

.support-button--danger-outline {
  border-color: #e9aeb1;
  background: #fff;
  color: var(--support-red-dark);
}

.support-text-link {
  display: block;
  width: fit-content;
  margin: 22px auto 0;
  color: #4d5c69;
  font-size: 14px;
  font-weight: 700;
  text-decoration: none;
}

.support-text-link:hover {
  color: var(--support-red);
  text-decoration: underline;
}

.support-notice {
  margin: 0 0 18px;
  padding: 11px 13px;
  border: 1px solid var(--support-line);
  border-left-width: 4px;
  border-radius: 5px;
  background: var(--support-soft);
  font-size: 14px;
}

.support-notice--error {
  border-left-color: var(--support-red);
  background: #fff2f2;
  color: #8b161b;
}

.support-notice--success {
  border-left-color: var(--support-green);
  background: #effaf4;
  color: #17633f;
}

.support-settings-form {
  display: grid;
  gap: 12px;
  margin-top: 24px;
}

.support-switch-row {
  display: flex;
  min-height: 64px;
  align-items: center;
  justify-content: space-between;
  gap: 20px;
  padding: 12px 0;
  border-bottom: 1px solid var(--support-line);
}

.support-switch-row span {
  display: grid;
  gap: 2px;
}

.support-switch-row small {
  color: var(--support-muted);
}

.support-switch-row input {
  width: 42px;
  height: 23px;
  flex: 0 0 auto;
  accent-color: var(--support-red);
}

.support-preference-disconnect {
  margin-top: 12px;
}

.support-app-page {
  min-height: 100vh;
}

.support-topbar {
  position: sticky;
  z-index: 40;
  top: 0;
  display: grid;
  width: 100%;
  min-height: var(--support-header-height);
  grid-template-columns: minmax(190px, 1fr) auto minmax(190px, 1fr);
  align-items: center;
  gap: 20px;
  padding: 0 24px;
  border-bottom: 3px solid var(--support-red);
  background: var(--support-dark);
  color: #fff;
}

.support-brand--topbar {
  justify-self: start;
  font-size: 17px;
}

.support-brand--topbar img {
  width: 42px;
  height: 42px;
}

.support-main-nav {
  display: flex;
  align-self: stretch;
  align-items: stretch;
  justify-content: center;
}

.support-nav-button {
  position: relative;
  display: inline-flex;
  min-width: 112px;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 0 16px;
  border: 0;
  background: transparent;
  color: #b9c3cb;
  font-weight: 700;
}

.support-nav-button svg {
  width: 18px;
  height: 18px;
}

.support-nav-button::after {
  position: absolute;
  right: 16px;
  bottom: 0;
  left: 16px;
  height: 3px;
  background: transparent;
  content: "";
}

.support-nav-button:hover,
.support-nav-button.is-active {
  color: #fff;
}

.support-nav-button.is-active::after {
  background: var(--support-yellow);
}

.support-topbar-actions {
  position: relative;
  display: flex;
  align-items: center;
  justify-self: end;
  gap: 8px;
}

.support-icon-button {
  display: inline-grid;
  width: 40px;
  height: 40px;
  place-items: center;
  border: 1px solid #35434e;
  border-radius: 6px;
  background: var(--support-dark-2);
  color: #e7ecef;
}

.support-icon-button:hover {
  border-color: #55636d;
  background: #24313b;
}

.support-icon-button svg {
  width: 19px;
  height: 19px;
}

.support-account-button {
  display: inline-flex;
  height: 44px;
  max-width: 230px;
  align-items: center;
  gap: 9px;
  padding: 3px 9px 3px 4px;
  border: 1px solid #35434e;
  border-radius: 6px;
  background: var(--support-dark-2);
  color: #fff;
}

.support-account-button:hover {
  background: #24313b;
}

.support-account-button img,
.support-avatar-fallback {
  display: grid;
  width: 34px;
  height: 34px;
  flex: 0 0 34px;
  place-items: center;
  border-radius: 4px;
  background: #394957;
  color: #fff;
  object-fit: cover;
  font-weight: 800;
}

.support-account-button > svg {
  width: 16px;
  height: 16px;
  color: #aeb9c1;
}

.support-account-name {
  overflow: hidden;
  max-width: 130px;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.support-account-menu {
  position: absolute;
  z-index: 50;
  top: calc(100% + 9px);
  right: 0;
  width: 190px;
  padding: 6px;
  border: 1px solid #33424d;
  border-radius: 6px;
  background: var(--support-dark);
}

.support-account-menu button {
  display: flex;
  width: 100%;
  align-items: center;
  gap: 10px;
  padding: 10px;
  border: 0;
  border-radius: 4px;
  background: transparent;
  color: #e8edef;
  text-align: left;
}

.support-account-menu button:hover {
  background: #202c35;
}

.support-account-menu svg {
  width: 17px;
  height: 17px;
}

.support-app-shell {
  min-height: calc(100vh - var(--support-header-height));
}

.support-loading,
.support-empty-state {
  display: flex;
  min-height: 360px;
  align-items: center;
  justify-content: center;
  gap: 12px;
  color: var(--support-muted);
}

.support-spinner {
  width: 22px;
  height: 22px;
  border: 3px solid #cfd7dd;
  border-top-color: var(--support-red);
  border-radius: 50%;
  animation: support-spin 700ms linear infinite;
}

@keyframes support-spin {
  to {
    transform: rotate(360deg);
  }
}

.support-view {
  width: min(1220px, calc(100% - 40px));
  margin: 0 auto;
  padding: 34px 0 52px;
}

.support-view--ticket {
  width: 100%;
  max-width: none;
  margin: 0;
  padding: 0;
}

.support-page-heading {
  display: flex;
  align-items: flex-end;
  justify-content: space-between;
  gap: 24px;
  margin-bottom: 24px;
}

.support-page-heading h1 {
  margin: 0 0 5px;
  font-size: 29px;
  line-height: 1.2;
}

.support-page-heading p {
  margin: 0;
  color: var(--support-muted);
}

.support-ticket-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 14px;
}

.support-create-card,
.support-ticket-card {
  position: relative;
  display: flex;
  min-height: 168px;
  flex-direction: column;
  justify-content: space-between;
  overflow: hidden;
  padding: 20px;
  border: 1px solid var(--support-line);
  border-radius: var(--support-radius);
  background: var(--support-panel);
  color: inherit;
  text-align: left;
  text-decoration: none;
  transition: border-color 140ms ease, background-color 140ms ease, transform 140ms ease;
}

.support-create-card {
  border: 2px dashed #aab7c1;
  background: #f8fafb;
}

.support-create-card:hover,
.support-ticket-card:hover {
  border-color: #8495a2;
  transform: translateY(-2px);
}

.support-create-card:hover {
  background: #fff;
}

.support-create-icon {
  display: grid;
  width: 40px;
  height: 40px;
  place-items: center;
  border-radius: 6px;
  background: var(--support-red);
  color: #fff;
}

.support-create-icon svg {
  width: 21px;
  height: 21px;
}

.support-create-card strong,
.support-ticket-card h2 {
  margin: 0;
  font-size: 18px;
  line-height: 1.28;
}

.support-create-card small,
.support-ticket-meta {
  color: var(--support-muted);
  font-size: 13px;
}

.support-ticket-card::before {
  position: absolute;
  top: 0;
  bottom: 0;
  left: 0;
  width: 4px;
  background: #9ca9b3;
  content: "";
}

.support-ticket-card[data-status="waiting_support"]::before {
  background: var(--support-red);
}

.support-ticket-card[data-status="waiting_customer"]::before {
  background: var(--support-green);
}

.support-ticket-card[data-status="creating"]::before {
  background: var(--support-warning);
}

.support-ticket-card[data-status="closed"]::before {
  background: #7d8992;
}

.support-ticket-card-top {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 14px;
}

.support-ticket-card h2 {
  overflow-wrap: anywhere;
}

.support-status {
  display: inline-flex;
  width: fit-content;
  align-items: center;
  gap: 6px;
  padding: 4px 8px;
  border: 1px solid #cfd8df;
  border-radius: 999px;
  background: #f7f9fa;
  color: #586673;
  font-size: 12px;
  font-weight: 800;
  white-space: nowrap;
}

.support-status::before {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: #8d9aa4;
  content: "";
}

.support-status[data-status="waiting_support"] {
  border-color: #efb9bc;
  background: #fff3f3;
  color: #9b1c22;
}

.support-status[data-status="waiting_support"]::before {
  background: var(--support-red);
}

.support-status[data-status="waiting_customer"] {
  border-color: #a9d5bf;
  background: #f0faf5;
  color: #17683f;
}

.support-status[data-status="waiting_customer"]::before {
  background: var(--support-green);
}

.support-status[data-status="creating"] {
  border-color: #ebd3a4;
  background: #fff9ec;
  color: #80500b;
}

.support-status[data-status="creating"]::before {
  background: var(--support-warning);
}

.support-ticket-card-bottom {
  display: grid;
  gap: 5px;
}

.support-ticket-category {
  color: #4d5c68;
  font-size: 13px;
  font-weight: 700;
}

.support-ticket-workspace {
  display: grid;
  min-height: calc(100vh - var(--support-header-height));
  grid-template-columns: minmax(0, 1fr) 330px;
  background: #f4f6f8;
}

.support-chat-column {
  display: grid;
  min-width: 0;
  grid-template-rows: auto minmax(0, 1fr) auto;
  border-right: 1px solid var(--support-line);
  background: #e8edef;
}

.support-chat-header {
  display: flex;
  min-height: 82px;
  align-items: center;
  justify-content: space-between;
  gap: 20px;
  padding: 14px 22px;
  border-bottom: 1px solid var(--support-line);
  background: #fff;
}

.support-chat-title {
  display: flex;
  min-width: 0;
  align-items: center;
  gap: 13px;
}

.support-back-button {
  display: grid;
  width: 38px;
  height: 38px;
  flex: 0 0 38px;
  place-items: center;
  border: 1px solid var(--support-line);
  border-radius: 6px;
  background: #fff;
}

.support-back-button:hover {
  background: var(--support-soft);
}

.support-back-button svg {
  width: 19px;
  height: 19px;
}

.support-chat-title-copy {
  min-width: 0;
}

.support-chat-title h1 {
  overflow: hidden;
  margin: 0 0 3px;
  font-size: 19px;
  line-height: 1.3;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.support-chat-title p {
  overflow: hidden;
  margin: 0;
  color: var(--support-muted);
  font-size: 13px;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.support-message-list {
  overflow-y: auto;
  padding: 24px max(18px, calc((100% - 820px) / 2));
  overscroll-behavior: contain;
}

.support-message-day {
  width: fit-content;
  margin: 10px auto 18px;
  padding: 4px 9px;
  border-radius: 999px;
  background: rgba(17, 24, 32, 0.08);
  color: #5b6974;
  font-size: 11px;
  font-weight: 800;
}

.support-message {
  display: flex;
  margin: 0 0 14px;
}

.support-message--customer {
  justify-content: flex-end;
}

.support-message--staff {
  justify-content: flex-start;
}

.support-message--system {
  justify-content: center;
}

.support-message-bubble {
  width: fit-content;
  max-width: min(74%, 660px);
  padding: 10px 12px 8px;
  border: 1px solid #d5dde2;
  border-radius: 8px;
  background: #fff;
  overflow-wrap: anywhere;
}

.support-message--customer .support-message-bubble {
  border-color: #f0c9cb;
  background: #fff6f6;
}

.support-message--staff .support-message-bubble {
  border-color: #c7d6e4;
  background: #f8fbff;
}

.support-message--system .support-message-bubble {
  max-width: min(86%, 720px);
  border-color: #d7dde1;
  background: #f5f7f8;
  color: #4e5b66;
  text-align: center;
}

.support-message-author {
  margin-bottom: 4px;
  color: #42515d;
  font-size: 12px;
  font-weight: 800;
}

.support-message-text {
  margin: 0;
  white-space: pre-wrap;
}

.support-message-translation {
  margin-bottom: 5px;
  color: var(--support-green);
  font-size: 11px;
  font-weight: 800;
  text-transform: uppercase;
}

.support-message-original-toggle {
  margin: 8px 0 0;
  padding: 0;
  border: 0;
  background: transparent;
  color: var(--support-blue);
  font-size: 12px;
  font-weight: 750;
}

.support-message-original {
  margin-top: 8px;
  padding-top: 8px;
  border-top: 1px solid #d7e0e6;
  color: #56636e;
  white-space: pre-wrap;
}

.support-message-time {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 4px;
  margin-top: 4px;
  color: #7b8790;
  font-size: 10px;
}

.support-message-time svg {
  width: 12px;
  height: 12px;
}

.support-message-attachments {
  display: grid;
  gap: 7px;
  margin-top: 8px;
}

.support-message-attachments img {
  display: block;
  width: min(100%, 420px);
  max-height: 430px;
  border: 1px solid #cbd5dc;
  border-radius: 6px;
  background: #dde3e7;
  object-fit: contain;
}

.support-composer-wrap {
  padding: 12px 18px 16px;
  border-top: 1px solid var(--support-line);
  background: #fff;
}

.support-upload-preview {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 8px;
  padding: 8px 10px;
  border: 1px solid var(--support-line);
  border-radius: 6px;
  background: var(--support-soft);
  font-size: 13px;
}

.support-upload-preview button {
  display: grid;
  width: 28px;
  height: 28px;
  place-items: center;
  border: 0;
  border-radius: 4px;
  background: transparent;
}

.support-upload-preview button:hover {
  background: #e2e7ea;
}

.support-upload-preview svg {
  width: 16px;
  height: 16px;
}

.support-composer {
  display: grid;
  grid-template-columns: 42px minmax(0, 1fr) 44px;
  align-items: end;
  gap: 8px;
}

.support-composer textarea {
  width: 100%;
  min-height: 44px;
  max-height: 150px;
  resize: none;
  padding: 10px 12px;
  border: 1px solid #cdd6dd;
  border-radius: 7px;
  background: #fff;
}

.support-composer-icon,
.support-composer-send {
  display: grid;
  width: 42px;
  height: 42px;
  place-items: center;
  border: 1px solid #cdd6dd;
  border-radius: 6px;
  background: #fff;
}

.support-composer-icon:hover {
  background: var(--support-soft);
}

.support-composer-send {
  width: 44px;
  border-color: var(--support-red);
  background: var(--support-red);
  color: #fff;
}

.support-composer-send:hover {
  background: var(--support-red-dark);
}

.support-composer-icon svg,
.support-composer-send svg {
  width: 19px;
  height: 19px;
}

.support-ticket-sidebar {
  overflow-y: auto;
  padding: 22px;
  background: #fff;
}

.support-sidebar-section {
  padding: 0 0 22px;
  border-bottom: 1px solid var(--support-line);
}

.support-sidebar-section + .support-sidebar-section {
  padding-top: 22px;
}

.support-sidebar-section:last-child {
  border-bottom: 0;
}

.support-sidebar-section h2 {
  margin: 0 0 14px;
  font-size: 14px;
  line-height: 1.3;
  text-transform: uppercase;
}

.support-ticket-facts {
  display: grid;
  gap: 12px;
  margin: 0;
}

.support-ticket-facts div {
  display: grid;
  gap: 2px;
}

.support-ticket-facts dt {
  color: var(--support-muted);
  font-size: 12px;
}

.support-ticket-facts dd {
  overflow-wrap: anywhere;
  margin: 0;
  font-weight: 700;
}

.support-product-summary {
  display: grid;
  grid-template-columns: 62px minmax(0, 1fr);
  align-items: center;
  gap: 11px;
}

.support-product-summary img,
.support-product-placeholder {
  display: grid;
  width: 62px;
  height: 48px;
  place-items: center;
  border: 1px solid var(--support-line);
  border-radius: 5px;
  background: var(--support-soft);
  object-fit: cover;
}

.support-product-summary strong {
  overflow-wrap: anywhere;
  font-size: 13px;
}

.support-staff-actions {
  display: grid;
  gap: 8px;
}

.support-staff-actions .support-button {
  width: 100%;
  justify-content: flex-start;
}

.support-settings-layout {
  display: grid;
  grid-template-columns: 230px minmax(0, 1fr);
  gap: 30px;
}

.support-settings-nav {
  display: grid;
  height: fit-content;
  gap: 4px;
}

.support-settings-nav button {
  display: flex;
  min-height: 42px;
  align-items: center;
  gap: 9px;
  padding: 8px 10px;
  border: 0;
  border-left: 3px solid transparent;
  border-radius: 4px;
  background: transparent;
  color: #52616d;
  text-align: left;
}

.support-settings-nav button:hover,
.support-settings-nav button.is-active {
  border-left-color: var(--support-red);
  background: #fff;
  color: var(--support-ink);
}

.support-settings-nav svg {
  width: 17px;
  height: 17px;
}

.support-settings-content {
  min-width: 0;
}

.support-settings-section {
  margin-bottom: 24px;
  padding: 22px;
  border: 1px solid var(--support-line);
  border-radius: var(--support-radius);
  background: #fff;
}

.support-settings-section h2 {
  margin: 0 0 5px;
  font-size: 19px;
}

.support-settings-section > p {
  margin: 0 0 18px;
  color: var(--support-muted);
}

.support-account-connection {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 20px;
  padding: 14px 0;
  border-top: 1px solid var(--support-line);
}

.support-account-connection:first-of-type {
  border-top: 0;
}

.support-account-identity {
  display: flex;
  min-width: 0;
  align-items: center;
  gap: 12px;
}

.support-account-identity img,
.support-account-identity-icon {
  display: grid;
  width: 42px;
  height: 42px;
  flex: 0 0 42px;
  place-items: center;
  border: 1px solid var(--support-line);
  border-radius: 6px;
  background: var(--support-soft);
  object-fit: cover;
}

.support-account-identity-icon svg {
  width: 21px;
  height: 21px;
}

.support-account-identity span {
  display: grid;
  min-width: 0;
}

.support-account-identity strong,
.support-account-identity small {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.support-account-identity small {
  color: var(--support-muted);
}

.support-inline-form {
  display: flex;
  align-items: flex-end;
  gap: 9px;
}

.support-inline-form .support-field {
  flex: 1 1 auto;
}

.support-field {
  display: grid;
  gap: 6px;
}

.support-field > span,
.support-field > label {
  font-size: 13px;
  font-weight: 750;
}

.support-field small {
  color: var(--support-muted);
}

.support-field input,
.support-field textarea,
.support-field select {
  width: 100%;
  min-height: 42px;
  padding: 9px 11px;
  border: 1px solid #cbd5dc;
  border-radius: 6px;
  background: #fff;
}

.support-field textarea {
  min-height: 118px;
  resize: vertical;
}

.support-field input[aria-invalid="true"],
.support-field textarea[aria-invalid="true"],
.support-field select[aria-invalid="true"] {
  border-color: var(--support-red);
}

.support-form-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
}

.support-form-grid .support-field--full {
  grid-column: 1 / -1;
}

.support-modal-root:empty {
  display: none;
}

.support-modal-backdrop {
  position: fixed;
  z-index: 100;
  inset: 0;
  display: grid;
  overflow-y: auto;
  place-items: center;
  padding: 22px;
  background: rgba(10, 15, 20, 0.68);
}

.support-modal {
  width: min(100%, 620px);
  max-height: min(90vh, 850px);
  overflow-y: auto;
  border: 1px solid #ccd5dc;
  border-radius: var(--support-radius);
  background: #fff;
}

.support-modal--wide {
  width: min(100%, 760px);
}

.support-modal-header {
  display: flex;
  min-height: 64px;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  padding: 14px 18px;
  border-bottom: 1px solid var(--support-line);
}

.support-modal-header h2 {
  margin: 0;
  font-size: 19px;
}

.support-modal-close {
  display: grid;
  width: 36px;
  height: 36px;
  place-items: center;
  border: 0;
  border-radius: 5px;
  background: transparent;
}

.support-modal-close:hover {
  background: var(--support-soft);
}

.support-modal-close svg {
  width: 20px;
  height: 20px;
}

.support-modal-body {
  padding: 20px;
}

.support-modal-footer {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 9px;
  padding: 14px 18px;
  border-top: 1px solid var(--support-line);
  background: #f8fafb;
}

.support-category-options {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
}

.support-category-option {
  display: grid;
  min-height: 112px;
  gap: 7px;
  align-content: start;
  padding: 14px;
  border: 1px solid var(--support-line);
  border-radius: 6px;
  background: #fff;
  text-align: left;
}

.support-category-option:hover,
.support-category-option.is-selected {
  border-color: var(--support-red);
  background: #fff7f7;
}

.support-category-option strong {
  font-size: 15px;
}

.support-category-option small {
  color: var(--support-muted);
}

.support-wizard-step {
  display: none;
}

.support-wizard-step.is-active {
  display: grid;
  gap: 16px;
}

.support-wizard-progress {
  display: flex;
  gap: 5px;
  margin-bottom: 18px;
}

.support-wizard-progress span {
  height: 4px;
  flex: 1 1 0;
  border-radius: 2px;
  background: #dfe5e9;
}

.support-wizard-progress span.is-active {
  background: var(--support-red);
}

.support-lookup-state {
  min-height: 22px;
  color: var(--support-muted);
  font-size: 13px;
}

.support-lookup-state.is-error {
  color: var(--support-red-dark);
}

.support-lookup-state.is-success {
  color: var(--support-green);
}

.support-product-options {
  display: grid;
  max-height: 245px;
  gap: 7px;
  overflow-y: auto;
}

.support-product-option {
  display: grid;
  grid-template-columns: 58px minmax(0, 1fr) 20px;
  align-items: center;
  gap: 10px;
  padding: 8px;
  border: 1px solid var(--support-line);
  border-radius: 6px;
  background: #fff;
  text-align: left;
}

.support-product-option:hover,
.support-product-option.is-selected {
  border-color: var(--support-red);
  background: #fff7f7;
}

.support-product-option img,
.support-product-option-placeholder {
  display: grid;
  width: 58px;
  height: 44px;
  place-items: center;
  border-radius: 4px;
  background: var(--support-soft);
  object-fit: cover;
}

.support-product-option svg {
  width: 17px;
  height: 17px;
}

.support-product-option-copy {
  display: grid;
  min-width: 0;
}

.support-product-option-copy strong,
.support-product-option-copy small {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.support-product-option-copy small {
  color: var(--support-muted);
}

.support-confirm-box {
  padding: 14px;
  border: 1px solid #edb7ba;
  border-left: 4px solid var(--support-red);
  border-radius: 6px;
  background: #fff5f5;
}

.support-confirm-box strong {
  display: block;
  margin-bottom: 5px;
}

.support-confirm-box p {
  margin: 0;
  color: #6d3033;
}

.support-toast-region {
  position: fixed;
  z-index: 150;
  right: 18px;
  bottom: 18px;
  display: grid;
  width: min(390px, calc(100vw - 36px));
  gap: 8px;
}

.support-toast {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  padding: 12px 14px;
  border: 1px solid #cdd6dc;
  border-left: 4px solid var(--support-blue);
  border-radius: 6px;
  background: #fff;
  color: var(--support-ink);
}

.support-toast--success {
  border-left-color: var(--support-green);
}

.support-toast--error {
  border-left-color: var(--support-red);
}

.support-toast svg {
  width: 18px;
  height: 18px;
  flex: 0 0 18px;
  margin-top: 2px;
}

.support-sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  overflow: hidden;
  margin: -1px;
  padding: 0;
  border: 0;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
}

@media (max-width: 980px) {
  .support-topbar {
    grid-template-columns: 1fr auto;
  }

  .support-main-nav {
    position: fixed;
    z-index: 45;
    right: 0;
    bottom: 0;
    left: 0;
    height: 60px;
    border-top: 1px solid #33424d;
    background: var(--support-dark);
  }

  .support-nav-button {
    min-width: 0;
    flex: 1 1 0;
    flex-direction: column;
    gap: 2px;
    padding: 7px 10px;
    font-size: 11px;
  }

  .support-nav-button::after {
    top: 0;
    right: 30%;
    bottom: auto;
    left: 30%;
  }

  .support-app-shell {
    padding-bottom: 60px;
  }

  .support-ticket-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .support-ticket-workspace {
    grid-template-columns: minmax(0, 1fr);
  }

  .support-ticket-sidebar {
    display: none;
  }

  .support-chat-column {
    min-height: calc(100vh - var(--support-header-height) - 60px);
    border-right: 0;
  }
}

@media (max-width: 680px) {
  :root {
    --support-header-height: 60px;
  }

  .support-auth-layout {
    align-items: stretch;
    padding: 0;
  }

  .support-auth-panel {
    width: 100%;
    min-height: 100vh;
    padding: 28px 22px;
    border: 0;
    border-top: 5px solid var(--support-red);
    border-radius: 0;
  }

  .support-topbar {
    min-height: var(--support-header-height);
    gap: 8px;
    padding: 0 12px;
  }

  .support-brand--topbar span,
  .support-account-name,
  .support-account-button > svg {
    display: none;
  }

  .support-brand--topbar img {
    width: 38px;
    height: 38px;
  }

  .support-account-button {
    width: 42px;
    padding: 3px;
  }

  .support-store-link {
    display: none;
  }

  .support-view {
    width: min(100% - 24px, 1220px);
    padding-top: 24px;
  }

  .support-page-heading {
    align-items: flex-start;
  }

  .support-page-heading h1 {
    font-size: 24px;
  }

  .support-ticket-grid {
    grid-template-columns: minmax(0, 1fr);
    gap: 10px;
  }

  .support-create-card,
  .support-ticket-card {
    min-height: 145px;
  }

  .support-chat-header {
    min-height: 72px;
    padding: 10px 12px;
  }

  .support-chat-header > .support-status {
    display: none;
  }

  .support-chat-title h1 {
    font-size: 16px;
  }

  .support-message-list {
    padding: 16px 10px;
  }

  .support-message-bubble {
    max-width: 86%;
  }

  .support-composer-wrap {
    padding: 9px 9px 11px;
  }

  .support-settings-layout {
    grid-template-columns: minmax(0, 1fr);
    gap: 14px;
  }

  .support-settings-nav {
    display: flex;
    overflow-x: auto;
  }

  .support-settings-nav button {
    flex: 0 0 auto;
    border-left: 0;
    border-bottom: 3px solid transparent;
  }

  .support-settings-nav button:hover,
  .support-settings-nav button.is-active {
    border-bottom-color: var(--support-red);
    border-left-color: transparent;
  }

  .support-settings-section {
    padding: 16px;
  }

  .support-account-connection,
  .support-inline-form {
    align-items: stretch;
    flex-direction: column;
  }

  .support-form-grid,
  .support-category-options {
    grid-template-columns: minmax(0, 1fr);
  }

  .support-modal-backdrop {
    align-items: end;
    padding: 0;
  }

  .support-modal,
  .support-modal--wide {
    width: 100%;
    max-height: 94vh;
    border-right: 0;
    border-bottom: 0;
    border-left: 0;
    border-radius: 8px 8px 0 0;
  }

  .support-modal-footer {
    position: sticky;
    bottom: 0;
  }
}

@media (prefers-reduced-motion: reduce) {
  *,
  *::before,
  *::after {
    scroll-behavior: auto !important;
    transition-duration: 0.01ms !important;
    animation-duration: 0.01ms !important;
    animation-iteration-count: 1 !important;
  }
}